Privacy Policy

This privacy policy explains how Mobility Codes, operating under the commercial name Unload, collects, uses and protects your personal data in accordance with GDPR.

1. Data Controller

The data controller is Mobility Codes, 17 B Rue Berthelot, 92130 Issy-les-Moulineaux, France. Contact: privacy@unload.bot

2. Data Collected

We collect the following data:

• Identity data: name, email address
• Account data: login credentials, preferences
• Usage data: uploaded documents, generated product cards
• Technical data: IP address, browser type, access logs

3. Purpose of Processing

Your data is processed for:

• Providing and improving our services
• Processing your documents and generating product cards
• Managing your account and subscriptions
• Communicating about our services
• Ensuring platform security
• Complying with our legal obligations

4. Legal Basis

Processing is based on: contract performance, legitimate interest, consent, and legal obligation.

5. Data Storage

Data is stored securely on Google Cloud Platform (EU). Documents are deleted after 30 days.

6. Data Sharing

We do not sell your data. We may share with:

• Cloud service providers (Google Cloud, Firebase) - for hosting and storage
• Payment processors (Stripe) - for payment processing
• AI providers (Anthropic) - for document processing (data anonymized)
• E-commerce platforms (Shopify) - for product synchronization with your store
• Competent authorities - when required by law

7. Your Rights (GDPR)

You have the right to:

• Right of access: obtain a copy of your personal data
• Right to rectification: correct inaccurate data
• Right to erasure: request deletion of your data
• Right to portability: receive your data in a structured format
• Right to restriction: limit the processing of your data
• Right to object: object to processing based on legitimate interest
• Right to withdraw consent: at any time for consent-based processing

Contact privacy@unload.bot. We respond within 30 days.

8. Cookies

We use only necessary cookies for authentication. No advertising cookies.

9. Data Retention

Data retained for account duration plus 3 years. Accounting data: 10 years.

10. Contact

Questions about this policy:

11. Shopify Integration

When you connect your Shopify store, we access:

• Store information: shop name, domain, primary locale
• Product data: titles, descriptions, prices, variants, images, inventory levels
• Product metadata: tags, collections, product types

Data used exclusively for syncing products to your store. We do not access customer data, orders, or payments.

Shopify tokens stored securely. Deleted immediately when you disconnect.

Complies with Shopify API Terms and GDPR webhooks for data deletion.

12. Extensión Chrome — Captura de imágenes

La extensión Unload Image Capture es una herramienta complementaria opcional que le permite guardar imágenes de productos desde los sitios web de sus proveedores directamente en sus fichas de producto Unload.

• La extensión solo está activa durante una sesión de captura iniciada explícitamente desde la plataforma Unload
• Cada captura de imagen requiere un clic manual — no hay recopilación automática ni en segundo plano
• Solo se transmite a nuestros servidores la URL de la imagen que selecciona explícitamente
• No se recopila ni accede a historial de navegación, cookies, datos de formularios ni información personal
• No se recopilan datos cuando la extensión está inactiva (fuera de una sesión de captura)

Las imágenes capturadas son descargadas por nuestros servidores y almacenadas en su cuenta Unload (Firebase Storage) como parte de sus fichas de producto. Esto reemplaza el proceso manual de clic derecho, guardar y volver a subir imágenes de productos.

La extensión solicita el permiso 'activeTab' para mostrar el botón de captura en la página actual, y el permiso 'storage' para mantener el estado de la sesión. No solicita acceso al historial de navegación, marcadores ni ningún otro dato del navegador.

Las URLs de las imágenes se envían a las Cloud Functions de Firebase de Unload para su descarga y almacenamiento. No se comparten datos con terceros. Todas las comunicaciones utilizan cifrado HTTPS.